Frequently Asked Questions


My dog is hot, should I shave him down?

Shaving a dog down to the skin has little merit. It places the animal at risk of scratches and irritation when out of doors as it does not allow the natural coat to protect it from lawn chemicals and insects. It may also damage the coat as it may not allow it to grow back normally and it removes the natural insulation the dog has from the Florida heat. Their coat not only keeps them warm in the winter but also keeps them cool in the summer. As far as shedding, it does nothing – they will now only shed very short hair!

RECOMMENDATION: Brush your dog regularly and give them plenty of fresh water.

Should I cut the mats before coming to the groomer?

Absolutely not! When the coat is matted and you cut mats out this will leave a huge hole when the dog is finally bathed and dried.

RECOMMENDATION: Keep your dog brushed regularly and if the matting still persists, we use and sell products in the Boutique specifically designed to loosen tangles and ease the brushing process.

What can I do to stop my pet from shedding?

The best advice is to bathe and brush your dog regularly. More than likely, they are shedding an old coat or they are “blowing” their undercoat. Both are best managed by giving your dog regular baths and brush sessions. We have several types of brushes for various coat types for sale in the Boutique to expedite the brushing process. Make certain to inquire about our special Shed Out Treatments in the spa and De-Shed shampoo for at-home use.

How often should my dog be groomed?

It varies for each dog. Certain breeds require more maintenance than others. Feel free to ask the groomer to recommend a schedule for your pet.

How often can I bathe my dog?

We bathe many dogs weekly. The real issue is what products you are using on the dog’s skin and coat. Make certain that you are using a detergent free shampoo. If you are uncertain, it more than likely is not free from detergents. We sell every product in the Boutique that we use in the Spa. This way you will be certain that you’re at-home bathing is supporting the professional care they receive when at the Red Hydrant.

How do I know when my dog needs its nails trimmed?

You will know! As soon as they begin making “clicking” sounds on the tile or wood floor, simply call the Red Hydrant to schedule a time to bring your dog in for a quick nail trim.

Why don’t you sell retractable leashes?

As stated in many training books or manuals, retractable leads are not the best for your dog. They are very difficult to maneuver when the dog becomes excited and anxious and often “bolt” before you are able to lock down the lead. They often become tangled up in the owner’s legs and even create rope burn marks. When training your pet, typically a 4 to 6-foot lead is quite sufficient.


Please call 813.388.6810 and speak with one of our team members to schedule an appointment or to ask additional questions.

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